Company = Avinterra Expeditions Ltd. Customer = any individual or organisation using our services. Services = tour bookings, hotel reservations, safari packages, Airbnb bookings, car rentals, and flight reservations.
By using our website or booking services you confirm that:
All bookings are subject to availability and confirmation. Customers must provide accurate information. The Company reserves the right to reject or cancel bookings due to incorrect information, fraud, or policy violations.
Full or partial payment is required to confirm reservations. Prices are subject to change due to exchange rates, supplier pricing, taxes, or market conditions.
Accepted payment methods:
Cancellation requests must go through official company channels. Refund eligibility depends on supplier terms, booking conditions, and timing. Some services are non-refundable.
Customers are responsible for ensuring they hold:
The Company is not liable for:
Travel insurance is strongly recommended for all customers.
Customers must not engage in unlawful or disruptive behaviour, abuse staff or guides, or damage property. Violation may result in removal from a trip without a refund.
All content on this website belongs to Avinterra Expeditions Ltd.
Personal information is handled in accordance with our Privacy Policy.
The Company may modify these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Kenya.